Returns & Exchanges

At High Decibels, we want your style to resonate perfectly, which is why we offer a 30-day window for returns or exchanges on all unworn apparel with original tags attached. If your purchase doesn't hit the right note, our streamlined process ensures a quick and hassle-free resolution.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Pack Your Items

  Place the items in their original packaging, ensuring all hangtags are intact and the garment is in its original, unwashed condition.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or ship your exchange item within 5-7 business days.